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To use this style, either copy the Image Container in the “Structure” panel and paste it on another page, or apply the following CSS class to your image’s container on another page: cac-circle-image–with-border
To use this style, either copy the Image Container in the “Structure” panel and paste it on another page, or apply the following CSS class to your image’s container on another page: cac-circle-image
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Pursuing accreditation is not just a test, it’s a process. The result will be a structure you build and integrate into your services. Working with CAC is a valuable investment for your organization. Not only do you get the tools you need for accreditation and beyond, you get assistance to help you implement those tools.
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Pursuing accreditation is not just a test, it’s a process. The result will be a structure you build and integrate into your services. Working with CAC is a valuable investment for your organization. Not only do you get the tools you need for accreditation and beyond, you get assistance to help you implement those tools.
Message from the President
Message from the President
Message from the President
Message from the President
Message from the President
Message from the President
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Impact in Action
Accreditation Made Simple: Understanding What We Do and Why It Matters
Picture an Executive Director at the end of a long Tuesday. Funding applications are due Friday. Two new staff to onboard. A board meeting next week. Somewhere in the middle
The Salvation Army Edmonton Center of Hope
Accreditation is a funder requirement. After two cycles with CAC, the team at The Salvation Army Edmonton sees it as a framework for getting the work right, year after year.
The Edmonton Mentor Network
Accreditation didn’t change what the Edmonton Mentor Network team was doing. It changed what they could point to when asked how they do it.
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About this Phase
The journey begins with your application. We’ll set you up with materials, timelines, and a Support Coordinator who’ll be with you from this point forward.
Step 1: Receive your materials
Receive your accreditation materials, timelines, and key deliverable dates from the CAC team.
Step 2: Meet your Support Coordinator
Meet your Support Coordinator for orientation. They'll guide you through the process and stay with you long after — for as long as your organization is accredited by CAC.
ABOUT THIS PHASE
This is the longest phase. You’ll work through CAC’s standards, assess your organization, and make any needed changes. Your Support Coordinator and review team will provide feedback along the way.
Step 3: Begin your self-study
Work through CAC's standards section by section, comparing them to your organization's policies, practices, and outcomes. Identify what's already in place, what needs adjustment, and what's missing.
Step 4: Check in with your review team
Your review team will share feedback on what's working well and what needs further work before the on-site visit.
Step 5: Make your final adjustments
Make any final adjustments based on your review team's feedback. The goal is to walk into the on-site visit confident that your work meets the standards.
Step 6: Prepare for the visit
Gather your documentation and arrange interviews with board members, staff, and persons served in preparation for your review team's on-site or virtual visit.
ABOUT THIS PHASE
Your review team spends focused time with your organization, observing operations, reviewing documents, and talking with the people you serve.
Step 7: Welcome the review team
Welcome your review team for 2–5 days of observation, documentation review, and interviews with board, staff, and persons served. Their goal is a thorough, fair assessment of how your organization actually operates day to day.
Step 8: Receive the findings
Receive the review team's findings, including strengths and any areas flagged for response.
ABOUT THIS PHASE
If anything needs further attention, you’ll have the chance to respond before the accreditation panel makes its final decision.
Step 9: Review Findings
If the review identified areas needing further attention, you'll have an opportunity to respond and submit your comments to the accreditation panel.
Step 10: Final Decision
Receive your final accreditation decision from the CAC accreditation panel, and begin the next chapter as an accredited organization. Make it visible, you've earned it.
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How much time will the accreditation process take?
Accreditation is designed to fit into your existing operations. CAC provides clear timelines, practical tools, and dedicated support so the process feels manageable. See our timeline
How much does accreditation with CAC cost?
Think of accreditation as an investment in your organization’s future. We offer scalable options and resources to help you maximize value while meeting your budget.
Will my team be stressed?
Our approach is collaborative. We work alongside your staff, offering guidance and training to ensure a smooth process. We continue to check in long after accreditation is complete.
What if we don't meet the standards?
Sometimes that happens. Our approach looks at building on the strengths your organization already has, not catching mistakes. We continuously provide feedback and improvement strategies when this happens. We also allow a maximum of 30 days for organizations to provide a response to our findings that may lead to a denial.
What next after we acheive accreditation?
After you’re accredited, your organization enters a regular cycle of quality improvement. You’ll receive ongoing support from CAC, maintain your standards, and prepare for your next review. Accreditation helps ensure your practices stay current, consistent, and aligned with your mission.
Why should my organization pursue accreditation?
Organizations often pursue accreditation when they want to strengthen quality, demonstrate accountability, or create consistency across programs. Many choose to begin when they are expanding services, preparing for change, improving systems, or seeking evidence‑based ways to measure success.
See if accreditation is for you
Who is involved in the accreditation process?
Accreditation is a collaborative process involving your leadership, staff, and program teams, who work together to assess current practices and prepare documentation. CAC Coordinators provide guidance, tools, and support throughout each stage, while trained peer reviewers conduct the external evaluation.